Public commitment
Accessibility statement
AccesID is committed to making its website accessible in line with WCAG 2.1 level AA. Here is where we stand.
Accessibility statement
AccesID is committed to making its website https://accesid.ca accessible in line with WCAG 2.1 level AA. This statement applies to the website and to all digital tools provided by AccesID.
📋 Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 level AA, because of the non-compliances and exemptions listed below.
📐 Standards we follow
- WCAG 2.1 level AA (Web Content Accessibility Guidelines, W3C)
- EN 301 549 (European digital accessibility standard)
- Accessible Canada Act (ACA, 2019) for federally regulated organizations
- Law 25 (Québec) for the protection of personal information
🦮 Compatible assistive technologies
AccesID is designed to work with the following assistive technologies:
⚠️ Non-accessible content (known limitations)
Despite our efforts, some content remains only partially accessible. We are actively working to fix these limitations.
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Mapbox interactive maps
The interactive maps use a third-party provider (Mapbox/OSM) whose screen reader accessibility is partial. An accessible list view is available through the “List view” button on the page Accessible map.
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Older PDF documents
Some PDF reports for businesses assessed before 2025 are not fully tagged for screen readers. These documents will gradually be replaced with accessible versions.
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Photos without detailed alternative text
Photos uploaded by users receive generic alternative text. We encourage contributors to provide detailed descriptions (contribution form).
📨 Report an accessibility problem
Have you run into an accessibility barrier on AccesID? We want to know. Our commitment: a reply within 5 business days, with priority fixes for blocking issues.
To exercise your rights under the Accessible Canada Act or Law 25, contact our accessibility lead by email above.
🔬 Assessment method
This statement was prepared on May 1, 2026 using the following methods:
- ✓ Self-assessment by the AccesID team
- ✓ Automated tests (axe DevTools, WAVE, Lighthouse)
- ✓ Manual keyboard tests on 100% of public pages
- ✓ Tests with NVDA, VoiceOver and TalkBack
- ✓ Contrast checks with WebAIM Contrast Checker
🎯 Our commitment
- Full annual audit By an external IAAP-certified auditor
- User testing with people with disabilities Before every major release
- Ongoing team training WCAG, ARIA and inclusive design standards
- Reach WCAG 2.2 level AA Goal: end of 2026