Skip to content

Privacy · Law 25

Privacy policy

What data we collect, why, and how you stay in control.

Last updated: August 12, 2026

AccesID (“AccesID”, “we”) takes the protection of your personal information seriously. AccesID is governed by Québec's Law 25 and the federal PIPEDA . All data is hosted in Canada.

1. Data we collect

  • Email address (required for the account)
  • Password (bcrypt-encrypted, never stored in plain text)
  • First and last name (optional)
  • Accessibility preferences (optional)
  • Location (only if you allow the “Near me” feature)
  • Photos and reviews you publish
  • IP address (anonymized after 30 days)

2. Why we collect this data

  • Authentication and account security
  • Personalized recommendations
  • Showing the places closest to you
  • Anonymized usage statistics to improve the service
  • Communicating with you (notifications, support)

3. Your rights under Law 25

  • Right of access — Get a copy of all your data
  • Right to rectification — Correct inaccurate data
  • Right to erasure — Delete your account and all your data
  • Right to portability — Export your data in a structured format
  • Right to object — Refuse certain processing

To exercise these rights: info@accesid.ca. We reply within 30 days.

4. Hosting and security

100% of AccesID data is hosted in Canada (WHC servers). No transfer abroad without explicit consent. Mandatory HTTPS, bcrypt-encrypted passwords, 2FA available, regular audits.

5. Cookies

Essential cookies (session, authentication) and functional cookies (accessibility widget preferences). No advertising or third-party tracking cookies.

6. Retention

  • Active account: while in use
  • Inactive account: automatically deleted after 24 months without sign-in
  • Technical logs: 90 days
  • Backups: 12 months maximum

7. Contact

Privacy questions: info@accesid.ca.